Shipping & Returns Policy
Domestic Shipping Policy
Shipment processing time
All orders are processed the same day. Orders placed after 11pm will be processed the following day.
during high volume periods please allow an extra day for fulfilment.
During peak shipping times (Christmas/New years) please allow extra time for your delivery. These delays are out of our control, please contact the delivery company if you have any queries or check your tracking number to keep up to date with your delivery. Contact us if you believe there has been an error.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Standard Rate |
|
NZ/Australia |
7-14 business days |
$5.00 |
|
UK/Europe |
7-14 business days |
$8.00 |
|
USA |
14-21 business days |
$10.00 |
Shipment confirmation and order tracking
A tracking number will be forwarded to the recipient at the time of order fulfillment.
Customs, duties, and taxes
Stateoftees is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Stateoftees is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or contact us directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Returns Policy
Stateoftees Offers returns to customers who:
A review process will be completed to determine the customers return request, if in the rare situation Stateoftees. Has delivered an incorrect product or defective product, we will accept the return. There will be options for an exchange. Customers are responsible for the shipping costs of returning goods.
For more information, contact us through our contact page